Stanton Communications, Inc.

Within minutes after trouble strikes, corporate reputations can be built or broken. During this critical time, an organization can create a strong new bond with its customers or sustain damage that is widespread and lasting. When crises occur, communicators find themselves faced with the challenge of making complex decisions in a hurry.

In such circumstances, it’s normal to wish for a scenario-based plan that provides a step-by-step procedure for addressing the specific situation. Because it is impossible to anticipate every contingency, we focus instead on how decisions are made under pressure.

Our Approach

We provide clients with a process for making difficult decisions in a dynamic environment. We work with them to develop plans and strategies that facilitate prudent communication to employees, customers, shareholders, vendors, media, public officials, regulatory agencies, and private citizens. This information flow is essential when unplanned events materially distract an organization from its day-to-day operations.

We deal effectively with the media when clients are in the news for negative reasons ranging from service disruptions, facility events, product failure or unplanned changes in senior management. We provide expert counsel and help our clients achieve the most favorable coverage possible while controlling damage and protecting their reputations. Additionally, we provide anticipatory planning that puts in place a structure and discipline for crisis mitigation.